Top 4 Questions To Ask Your Mechanic
Taking your car into the mechanic isn’t always a straightforward process, and many of us often find ourselves scratching our heads wondering exactly what all that technical jargon means. It is vital that you are fully informed of what is going on with your vehicle, and that you feel confident your car has been left in good hands.
Next time you take your car to the garage, ask your mechanic these four questions to ensure you have enough information to make an informed decision:
- Can I see where the problem is?
The majority of the mechanics out there are honest, reliable technicians that are not looking to rip you off; however, there are a few that might try their luck. One of the easiest ways to be confident that your mechanic isn’t trying to trip you up is to ask to be shown the part that is causing the problem.
Not only is it good to see the issue for yourself, but it will also make it much easier to understand the problem at hand.
- Can I get a written quote?
Before you hand over your keys and let them get to work, ask for a written estimate upfront. This should give you a good idea of how much both parts and labour are expected to cost before the work begins. It is also worth making it clear that if for any reason the cost is going to change during the repair, your mechanic should let you know before going ahead.
- Have you worked on this make and model before?
Like with any expert in their field, a mechanic should have substantial experience. By asking if they have worked on your particular make and model of vehicle before, you will get a good idea of how much they really know about it. Many mechanics will specialise and have been trained in specific makes or car types.
- Can I choose the parts used for the repair?
When it comes to car parts, there are various kinds available. A mechanic could suggest that you use the parts made by the original manufacturer, which are known as OEM (Original Equipment Manufacturer). They could also recommend that you use a used part for the repair if they can guarantee you it is in an excellent working condition. It is worth asking if you have the option to choose the parts you want to be used.